Measurable Results

Since implementing Jana, charting has become easier, more accurate, and something our caregivers can complete in real time instead of after their shift. That alone has removed a lot of the frustration that used to come with documentation. What's mattered most to me as a DON, though, is what that time gives back: our aides and nurses spend more of their shift actually at the bedside instead of catching up on paperwork. That shift shows up in how people feel about their job, and it shows up in our numbers. Staff retention is up since we brought Jana on, and I believe the connection between the two is real.

Since implementing Jana at our facility, we've seen a real, measurable difference in how our direct care staff manage their shifts. Before Jana, aides regularly stayed after clock-out to finish paperwork, which meant we were paying for time spent charting after their shifts ended. With Jana's mobile charting, our aides can document care in real time, throughout the shift, instead of falling behind and catching up at the end. In our first 30 days using Jana, we reduced aide wage costs by approximately $3,600. That's a direct, bottom-line impact we felt almost immediately, and it's on top of the clinical and documentation benefits we've seen since adopting the platform.

When one of our caregivers tested positive for COVID-19, Jana's room visit verification and time-stamped attestations let us see exactly which residents they had been in contact with. Instead of testing the whole building, we tested only the residents who were actually exposed. That one decision saved us about $2,500 in testing on a single event, and gave us real confidence we were not missing anyone.

As a Regional Director of Nursing overseeing MDS compliance across multiple facilities, I've seen firsthand how much Jana changes what's possible for a team our size. Before Jana, every MDS assessment meant starting largely from scratch, pulling together caregiver notes, cross-checking care plans, and trying to reconstruct an accurate picture of each resident's status from fragmented documentation. With Jana, that groundwork is already done. Jana's Nurse Tasks surface the specific inconsistencies that need attention, with a recommended value and the rationale behind it, so our nurses and MDS coordinators are confirming and refining rather than rebuilding each assessment from the ground up. That shift has changed what one person can realistically manage. Work that used to require a full team spread across facilities, and that would have been unmanageable for a single person even a year or two ago, is now something I can oversee consistently across multiple sites myself. For an organization managing MDS accuracy and case mix integrity across a large, multi-facility portfolio, that difference is significant. The efficiency gains alone have been substantial: the staff time saved across our 6 facilities was enough to cover a full year of Jana's subscription cost in a single quarter.